How to Redeem a Jumia Gift Card

Redeem your Jumia Gift Card

Step 1: Sign in to Your Jumia Account

• Go to your country’s Jumia website or open the Jumia app.

• Sign in or create a new account if you don’t have one.

Step 2: Add Products to Your Cart

• Browse the platform and add the items you want to purchase to your shopping cart.

Step 3: Go to Checkout

• Proceed to checkout, select your delivery address and shipping options.

Step 4: Enter Your Gift Card Code

• In the field labeled “Enter Voucher Code” or “Promo Code”,

• Enter your Jumia Gift Card code and click Apply.

Step 5: Complete Payment

• If your order total exceeds the gift card balance, pay the remaining amount using:

  • JumiaPay

  • Credit or debit card

  • Cash on delivery (where available)

Important Information About Jumia Gift Cards

Types of Jumia Gift Cards

• Digital gift cards (sent via email or SMS)

• Physical gift cards (sometimes used for corporate or promotional gifting)

Where to Buy Jumia Gift Cards

• Directly on Jumia (availability varies by country)

• Trusted digital resellers such as:

  • YouGotaGift

  • MyList

  • PrepaidMall

  • Telecom and banking partners

Expiration & Validity

• Most Jumia gift cards are valid for 6 to 12 months from the purchase date.

• Always check the confirmation email or packaging for the specific expiration date.

Balance Tracking

• Jumia does not offer a balance checker.

• You can view the remaining value at checkout or in your order/payment history.

Troubleshooting & Common Issues

Why Isn’t My Jumia Gift Card Working?

• Check for typos or formatting mistakes when entering the code

• Make sure you’re on the correct country version of the Jumia site

• Confirm the card hasn’t expired or been fully used

• Contact Jumia Customer Service if the issue persists

Find the Best Deals on Jumia Gift Cards

Want to save more when shopping on Jumia?
Look for discounted gift cards and promotional offers during events like Black Friday, Tech Week, and Jumia Anniversary Sales.