Privacy and policy

Privacy Notice for Aussui Ltd Last Updated: January 1, 2024

Welcome to Aussui Ltd's Privacy Notice. This document outlines how we collect, use, disclose, and protect your personal information when you interact with our website (aussui.com) and associated services. Aussui Ltd ("we," "our," or "us") prioritizes the security and privacy of your information.

1. Introduction 1.1 Purpose of This Notice:
This Privacy Notice aims to inform you about how we handle your personal information when you visit our website or use our services, ensuring transparency and trust.

1.2 Scope of This Notice:
This notice applies to all visitors, users, and customers who interact with Aussui Ltd’s website and services.

2. Information We Collect 2.1 Personal Identifiers:

• Contact Information: Names, email addresses, phone numbers for communication purposes.
• Account Information: Usernames, passwords, security-related details for account management.
• Financial Information: Transaction data, including purchase history and payment details.

2.2 Technical Data:

• Device Information: IP addresses, browser types, device identifiers, operating systems.
• Usage Data: Interaction with our website, pages visited, duration of visits.

2.3 Verification Information:

• Identification Documents: Copies of government-issued IDs and photographs for KYC processes.
• Payment Verification: Images of payment cards showing the last four digits and the cardholder's name for fraud prevention.

2.4 Location Data:

• Geolocation Information: Information about your location derived from your IP address or other location-based technologies.

2.5 Communication Data:

• Correspondence: Records of communications with our customer support and other team members.

3. How We Collect Your Information 3.1 Direct Collection:
Information you provide directly when you create an account, place an order, or contact us.

3.2 Automated Collection:
Information collected automatically through cookies and similar technologies when you use our website.

3.3 Third-Party Sources:
Information obtained from third-party sources, such as social media platforms, marketing partners, and public databases.

4. Purposes of Processing 4.1 Order Fulfillment:
Processing and fulfilling your orders for digital goods.

4.2 Customer Support:
Providing assistance with inquiries, resolving issues, and gathering feedback.

4.3 Marketing Communications:
With your consent, sending updates, promotions, and relevant information about our products and services.

4.4 Legal Compliance:
Complying with applicable laws, regulations, and requests from law enforcement.

4.5 Fraud Prevention:
Detecting, preventing, and addressing fraud and other illegal activities to ensure the safety of our customers and platform.

4.6 Service Improvement:
Analyzing usage data to improve our website, services, and customer experience.

4.7 Personalization:
Customizing your experience on our website based on your preferences and usage patterns.

5. Sharing Your Information 5.1 Third-Party Partners:
Sharing information with trusted third-party partners, such as payment processors, to facilitate secure transactions.

5.2 Service Providers:
External service providers supporting our business operations, including customer support and marketing activities.

5.3 Legal Obligations:
Disclosing information to law enforcement agencies or regulatory bodies as required by law.

5.4 Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

6. Your Choices 6.1 Communication Preferences:
Managing your communication preferences and opting out of marketing communications while still receiving essential transactional emails.

6.2 Data Access and Control:
Accessing, correcting, or deleting your personal information by contacting us at [email protected].

6.3 Cookie Preferences:
Managing your cookie preferences through your browser settings.

7. Security Measures 7.1 Data Protection:
Employing reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7.2 Encryption:
Using encryption to protect sensitive information transmitted online.

7.3 Access Controls:
Implementing access controls to restrict access to your personal information to authorized personnel only.

8. Your Rights 8.1 Access Rights:
The right to request access to the personal information we hold about you.

8.2 Correction Rights:
The right to request corrections to your personal information if it is inaccurate or incomplete.

8.3 Deletion Rights:
The right to request the deletion of your personal information under certain conditions.

8.4 Objection Rights:
The right to object to the processing of your personal information for certain purposes, such as direct marketing.

9. Cookies and Tracking Technologies 9.1 Types of Cookies:
Using different types of cookies to enhance your browsing experience, including essential, performance, and marketing cookies.

9.2 Managing Cookies:
You can manage your cookie preferences through your browser settings, where you can disable or delete cookies.

10. Data Retention 10.1 Retention Period:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless a longer retention period is required or permitted by law.

10.2 Deletion of Data:
Upon the expiration of the retention period, we will securely delete or anonymize your personal information.

11. International Data Transfers 11.1 Cross-Border Data Transfers:
Transferring your personal information to countries outside of your home country, which may have different data protection laws.

11.2 Safeguards:
Implementing appropriate safeguards, such as standard contractual clauses, to protect your personal information during international transfers.

12. Children's Privacy 12.1 Age Restrictions:
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

12.2 Parental Consent:
If we become aware that we have inadvertently collected personal information from a child under 16, we will delete such information from our records.

13. Changes to This Notice 13.1 Updates:
We reserve the right to update this Privacy Notice to reflect changes in our practices. Please check the "Last Updated" date for the latest version.

13.2 Notification of Changes:
We will notify you of any material changes to this Privacy Notice through our website or other communication channels.

14. Contact Us 14.1 Questions and Concerns:
If you have questions or concerns about this Privacy Notice, contact us at [email protected].

15. Additional Provisions 15.1 Governing Law:
This Privacy Notice is governed by the laws of [Country], without regard to its conflict of laws principles.

15.2 Dispute Resolution:
Any disputes arising out of or relating to this Privacy Notice shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body].

15.3 Severability:
If any provision of this Privacy Notice is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Data Protection Officer (DPO) 16.1 Contact Information:
Our Data Protection Officer can be reached at [email protected] for any inquiries regarding data protection and privacy practices.

17. Third-Party Links 17.1 External Links:
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

18. Social Media 18.1 Social Media Interactions:
Interactions with our social media profiles are governed by this Privacy Notice and the privacy policies of the respective social media platforms.

19. Data Breaches 19.1 Breach Notification:
In the event of a data breach, we will notify affected individuals and regulatory authorities as required by law.