How to Redeem an H&M Gift Card

How to Redeem an H&M Gift Card

Redeem your H&M Gift Card

Whether you're shopping online or in-store, using your H&M gift card is fast and hassle-free.

Online via hm.com

Add items to your cart as you normally would.
Proceed to Checkout.
On the Payment page, select “Use a Gift Card.”
Enter your 16-digit gift card number and 4-digit PIN.
Click Apply – the amount will be automatically deducted from your order total.

In-Store at H&M Locations

Present your physical gift card or digital barcode (on your order confirmation or app).
The cashier will scan the code and apply your gift card balance to the purchase.

Important Information About H&M Gift Cards

✔️ Where to Buy

Online from the official H&M gift card page.
In-store at any H&M retail location.
Through authorized partners like Amazon, mobile apps, and select supermarkets.

✔️ Gift Card Types

Physical Gift Cards – great for in-person gifting.
Most codes are ready within 30 seconds of payment.

✔️ Expiration & Validity

Valid for 5 years from the last use (duration may vary by country).
No fees for inactivity or maintenance.

✔️ Check Your Gift Card Balance

Visit your country’s H&M website and go to the Gift Card Balance section.
Or ask a cashier to check the balance at any H&M store.

Troubleshooting – Gift Card Not Working?

Common Issues:

Typing errors in the card number or PIN.
Using the card in an unsupported country or region.
The card hasn’t been activated yet, or it has been fully used.

Need help?
👉 Contact H&M Customer Service or use the Live Chat option on the H&M website.

When to Use an H&M Gift Card

Looking for the perfect time to shop or gift? H&M gift cards are ideal for:

Holiday seasons & birthdays
Back-to-school fashion upgrades
Black Friday / Cyber Monday sales
Seasonal collections & new arrivals