How to Redeem a Mobily Gift Card

Redeem Your Mobily Gift Card

Method 1: Dial Code (USSD)

1. Open your phone dialer

2. Dial: *1400*#

3. Press Call

4. You will receive a confirmation of the recharge

Method 2: Via Mobily App

1. Download or open the Mobily app

2. Log in with your Mobily number

3. Go to Recharge > Gift Card or Voucher

4. Enter the card number/PIN and tap Recharge

Method 3: Send via SMS

1. Send an SMS with the gift card code to 1411

2. You'll receive a confirmation reply

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Important Information About Mobily Gift Cards

✔ Validity

• Balance and cards are typically valid for 90 to 180 days

• Check terms for prepaid vs. data-only cards

✔ Balance Check

• Dial: *1411#

• Or use the Mobily app to check balance and validity

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Troubleshooting – Mobily Gift Card Not Working?

Possible reasons:

• Entered the wrong card number

• Expired or already-used voucher

• Region lock (must be used in Saudi Arabia)

• Technical issue with the recharge system

👉 Contact Mobily Customer Care at 1100 (within KSA) or use the Mobily website live chat.

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Why Choose a Mobily Gift Card?

• Widely available across KSA

• Fast recharge — no login or bank needed

• Great for personal use, employee gifting, or Ramadan & Eid gifts

• Flexible for calls, data, or packages