How to Redeem a Castorama Gift Card

Redeem Your Castorama Gift Card

Option 1: In-Store Use

1. Shop at any Castorama store in France

2. Present your physical card or digital eGift code at checkout

3. The cashier will scan or enter the card number

4. The amount will be deducted from your total

5. Any remaining balance can be used later

Option 2: Online at castorama.fr

1. Add items to your shopping cart

2. Proceed to checkout

3. On the payment page, select “Carte Cadeau”

4. Enter your card number and PIN code

5. Click Appliquer to deduct the balance

6. Use another payment method if your order exceeds the gift card value

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Important Information About Castorama Gift Cards

✔ Validity

• Gift cards are valid for 12 months from the date of activation

• Can be used in one or multiple purchases

• Balance remains available until fully used or expired

✔ Balance Check

• Ask in-store at customer service

• Or visit: www.castorama.fr/cartecadeau and enter your card number and PIN

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Troubleshooting – Gift Card Not Working?

Common issues:

• Entering incorrect card number or PIN

• Card expired (over 12 months)

• Trying to use a business-only or multi-brand card not accepted online

• Cart contains marketplace or delivery-restricted items

👉 Contact Castorama Customer Service or call 09 74 75 01 74 (non-premium number).

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Why Choose a Castorama Gift Card?

• Perfect for home improvement, renovation, DIY, or garden projects

• Accepted in over 90 stores in France and online

• A practical and flexible gift for housewarmings, weddings, or birthdays

• No fees and simple to use