How to Use a Primark Gift Card

Redeem your Primark Gift Card

Step 1: Visit a Primark Store

  • Find your nearest store at primark.com

  • Browse your favorite items and add them to your basket


Step 2: At Checkout, Present Your Gift Card

  • Physical Card: Hand it to the cashier

  • eGift Card: Show the barcode or card number from your email (on your phone or printed)


Step 3: Pay with Your Gift Card

  • The cashier will deduct the amount from your card

  • Any unused balance will stay on the card for next time


Important Information About Primark Gift Cards

✔ Expiration & Validity

  • Valid for 2 years from the last use (UK & Ireland)

  • Validity may differ by country – always check the terms


✔ How to Check Your Balance

  • Visit: primarkgiftcards.com (UK/Ireland only)

    • You’ll need your card number and PIN

  • Or ask at the customer service desk in-store


Troubleshooting – Card Not Working?

Common issues include:

  • Card not activated

  • Card is expired or already used

  • Trying to use it online (Primark gift cards are for in-store use only)

 Need help? Contact Primark Customer Service via your country’s Primark website.