How to Redeem an H&M Gift Card

Redeem your H&M Gift Card

Whether you're shopping online or in-store, using your H&M gift card is fast and hassle-free.

Online via hm.com

  1. Add items to your cart as you normally would.

  2. Proceed to Checkout.

  3. On the Payment page, select “Use a Gift Card.”

  4. Enter your 16-digit gift card number and 4-digit PIN.

  5. Click Apply – the amount will be automatically deducted from your order total.

In-Store at H&M Locations

  • Present your physical gift card or digital barcode (from your email or app).

  • The cashier will scan the code and apply your gift card balance to the purchase.

Important Information About H&M Gift Cards

✔️ Where to Buy

  • Online from the official H&M gift card page.

  • In-store at any H&M retail location.

  • Through authorized partners like Amazon, mobile apps, and select supermarkets.

✔️ Gift Card Types

  • Physical Gift Cards – great for in-person gifting.

  • Digital eGift Cards – sent via email or SMS, often with a custom message.

✔️ Expiration & Validity

  • Valid for 5 years from the last use (duration may vary by country).

  • No fees for inactivity or maintenance.

✔️ Check Your Gift Card Balance

  • Visit your country’s H&M website and go to the Gift Card Balance section.

  • Or ask a cashier to check the balance at any H&M store.

Troubleshooting – Gift Card Not Working?

Common Issues:

  • Typing errors in the card number or PIN.

  • Using the card in an unsupported country or region.

  • The card hasn’t been activated yet, or it has been fully used.

Need help?
👉 Contact H&M Customer Service or use the Live Chat option on the H&M website.

When to Use an H&M Gift Card

Looking for the perfect time to shop or gift? H&M gift cards are ideal for:

  •  Holiday seasons & birthdays

  • Back-to-school fashion upgrades

  • Black Friday / Cyber Monday sales

  • Seasonal collections & new arrivals

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