Redeem your H&M Gift Card
Whether you're shopping online or in-store, using your H&M gift card is fast and hassle-free.
Online via hm.com
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Add items to your cart as you normally would.
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Proceed to Checkout.
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On the Payment page, select “Use a Gift Card.”
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Enter your 16-digit gift card number and 4-digit PIN.
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Click Apply – the amount will be automatically deducted from your order total.
In-Store at H&M Locations
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Present your physical gift card or digital barcode (from your email or app).
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The cashier will scan the code and apply your gift card balance to the purchase.
Important Information About H&M Gift Cards
✔️ Where to Buy
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Online from the official H&M gift card page.
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In-store at any H&M retail location.
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Through authorized partners like Amazon, mobile apps, and select supermarkets.
✔️ Gift Card Types
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Physical Gift Cards – great for in-person gifting.
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Digital eGift Cards – sent via email or SMS, often with a custom message.
✔️ Expiration & Validity
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Valid for 5 years from the last use (duration may vary by country).
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No fees for inactivity or maintenance.
✔️ Check Your Gift Card Balance
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Visit your country’s H&M website and go to the Gift Card Balance section.
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Or ask a cashier to check the balance at any H&M store.
Troubleshooting – Gift Card Not Working?
Common Issues:
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Typing errors in the card number or PIN.
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Using the card in an unsupported country or region.
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The card hasn’t been activated yet, or it has been fully used.
Need help?
👉 Contact H&M Customer Service or use the Live Chat option on the H&M website.
When to Use an H&M Gift Card
Looking for the perfect time to shop or gift? H&M gift cards are ideal for:
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Holiday seasons & birthdays
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Back-to-school fashion upgrades
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Black Friday / Cyber Monday sales
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Seasonal collections & new arrivals
