How to Redeem an ASOS Gift Card

Redeem your ASOS Gift Card

Step 1: Sign In to Your ASOS Account

  • Go to asos.com or your local ASOS site

  • Log in or create a new ASOS account

Step 2: Shop & Add Items to Your Bag

  • Browse clothing, shoes, activewear, beauty, and accessories

  • Click “Add to Bag” on your favorite items

Step 3: Proceed to Checkout

  • Go to your Shopping Bag and click “Checkout”

Step 4: Enter Gift Card Code

  • On the payment page, select Gift Voucher or Promo Code

  • Enter your 16-digit gift card number and 4-digit PIN

  • Click “Apply” — your balance will be deducted automatically

Step 5: Complete the Payment

  • If the total is more than the gift card value, pay the remaining balance using a credit/debit card, PayPal, or Clearpay/Klarna (if available in your region)


Important Information About ASOS Gift Cards

✔ Types of Gift Cards

  • eGift cards: Delivered instantly or scheduled by email

  • Physical gift cards: Available in some retail stores (region-dependent)

✔ Expiration & Validity

  • ASOS gift cards are valid for 2 years from the issue date

  • Expiry is extended when you redeem or use a remaining balance

✔ Check Gift Card Balance

  • Go to Account > My Account > Vouchers & Gift Cards

  • View remaining balances and apply them at checkout


Troubleshooting & Common Issues

 Why Isn’t My ASOS Gift Card Working?

  • Ensure you entered the correct code and PIN

  • Check that you’re on the correct regional ASOS site

  • Confirm the gift card hasn’t expired or already been redeemed

  • For help, visit ASOS Customer Care or use live chat