Redeem your Nelly Gift Card
Redeeming your Nelly.com gift card is simple and secure. Follow these steps to enjoy shopping your favorite fashion and beauty picks.
Step 1: Go to Nelly.com and Log In
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Visit nelly.com.
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Log into your account or create a new one if you're a first-time customer.
Step 2: Shop for Your Items
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Browse popular categories like:
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Dresses
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Tops
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Shoes
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Beauty products
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Add your chosen items to the shopping bag.
Step 3: Proceed to Checkout
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At the payment stage, choose “Gift Card” or “Use Voucher”.
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Enter your gift card number/code, usually sent via email.
Step 4: Apply and Pay
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The gift card balance will be automatically deducted from your total.
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If the order exceeds the gift card value, pay the difference using:
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Credit/Debit Card
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Klarna
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Swish (for Sweden)
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Important Information About Nelly Gift Cards
✔️ Delivery
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Digital only – no physical cards.
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Choose instant delivery or schedule for later with a personalized message.
✔️ Expiration
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Typically valid for 1 year from the date of purchase.
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The exact expiry date is included in the gift card email.
✔️ Check Balance
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No online balance checker is available.
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Your remaining balance will be shown during checkout after you enter the code.
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For detailed inquiries, contact Nelly Customer Service.
Troubleshooting – Gift Card Not Working?
Common Issues:
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Typos in the gift card code.
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Using the gift card on the wrong country version of the site (e.g., Sweden vs. Norway).
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The card has expired or is already fully redeemed.
👉 If you're still having trouble, reach out to Nelly Help via their support page.
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