How to Redeem a Nelly Gift Card

Redeem your Nelly Gift Card

Redeeming your Nelly.com gift card is simple and secure. Follow these steps to enjoy shopping your favorite fashion and beauty picks.

Step 1: Go to Nelly.com and Log In

• Visit nelly.com.

• Log into your account or create a new one if you're a first-time customer.

Step 2: Shop for Your Items

• Browse popular categories like:

  • Dresses

  • Tops

  • Shoes

  • Beauty products

• Add your chosen items to the shopping bag.

Step 3: Proceed to Checkout

• At the payment stage, choose “Gift Card” or “Use Voucher”.

• Enter your gift card number/code, usually sent via email.

Step 4: Apply and Pay

• The gift card balance will be automatically deducted from your total.

• If the order exceeds the gift card value, pay the difference using:

  • Credit/Debit Card

  • Klarna

  • Swish (for Sweden)

Important Information About Nelly Gift Cards

✔️ Delivery

• Digital only – no physical cards.

• Choose instant delivery or schedule for later with a personalized message.

✔️ Expiration

• Typically valid for 1 year from the date of purchase.

• The exact expiry date is included in the gift card email.

✔️ Check Balance

• No online balance checker is available.

• Your remaining balance will be shown during checkout after you enter the code.

• For detailed inquiries, contact Nelly Customer Service.

Troubleshooting – Gift Card Not Working?

Common Issues:

• Typos in the gift card code.

• Using the gift card on the wrong country version of the site (e.g., Sweden vs. Norway).

• The card has expired or is already fully redeemed.

👉 If you're still having trouble, reach out to Nelly Help via their support page.