Open the Grubhub app or go to www.grubhub.com
Log in or create a new account
In the app, tap your profile icon > Gift Cards
On desktop, go to Account > Gift Cards
Click “Redeem a Gift Card”
Enter the gift card code and tap Add to Account
The balance will be applied to your Grubhub credits
Browse local restaurants or stores
At checkout, your gift card balance will be automatically applied
Use a secondary payment method if the order total exceeds your balance
eGift cards: Delivered by email or text
Physical cards: Available in-store and online
Log in to your Grubhub account
Go to “Payment” or “Gift Cards” to view your Grubhub credit balance
There is no external balance checker — your balance is tied to your account
Grubhub gift cards do not expire
No additional fees or maintenance charges
Make sure the code is entered exactly as shown
Confirm you’re logged into the correct account
Ensure the gift card was activated at the point of sale
If the issue persists, contact Grubhub Customer Support