How to Redeem a Mobily Gift Card

Redeem Your Mobily Gift Card

Method 1: Dial Code (USSD)

  1. Open your phone dialer

  2. Dial: *1400*#

  3. Press Call

  4. You will receive a confirmation of the recharge

Method 2: Via Mobily App

  1. Download or open the Mobily app

  2. Log in with your Mobily number

  3. Go to Recharge > Gift Card or Voucher

  4. Enter the card number/PIN and tap Recharge

Method 3: Send via SMS

  1. Send an SMS with the gift card code to 1411

  2. You'll receive a confirmation reply

Important Information About Mobily Gift Cards

✔ Validity

  • Balance and cards are typically valid for 90 to 180 days

  • Check terms for prepaid vs. data-only cards

✔ Balance Check

  • Dial: *1411#

  • Or use the Mobily app to check balance and validity

Troubleshooting – Mobily Gift Card Not Working?

Possible reasons:

  • Entered the wrong card number

  • Expired or already-used voucher

  • Region lock (must be used in Saudi Arabia)

  • Technical issue with the recharge system

👉 Contact Mobily Customer Care at 1100 (within KSA) or use the Mobily website live chat.

Why Choose a Mobily Gift Card?

  • Widely available across KSA

  • Fast recharge — no login or bank needed

  • Great for personal use, employee gifting, or Ramadan & Eid gifts

  • Flexible for calls, data, or packages

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How to Redeem a Mobily Gift Card