How to Redeem a SHEIN Gift Card

Redeem your SHEIN Gift Card

Step 1: Sign In to Your Account

  • Go to shein.com or open the SHEIN app

  • Log in or create a new account


Step 2: Go to “My Assets” > “Gift Card”

  • Click on My Account

  • Then go to My Assets > Gift Card

  • Tap “Redeem a Gift Card”


Step 3: Enter Your Gift Card Code

  • Enter your 16-digit gift card number and 4-digit PIN

  • Click “Redeem” — the amount will be added to your SHEIN Wallet


Step 4: Shop & Use Your Balance

  • Add your favorite items to the cart

  • At checkout, choose SHEIN Wallet as your payment method

  • Your balance will be automatically applied


✔ Expiration

  • Most SHEIN gift cards do not expire

  • Check your email confirmation for regional terms


✔ How to Check Your Balance

  • Go to My Assets > Gift Card

  • View your remaining balance and transaction history


✔ Currency Rules

  • Gift cards are issued in local currency

  • Can only be used on the matching regional SHEIN site


Troubleshooting Tips

Gift card not working? Try this:

  • Check the code and PIN carefully

  • Make sure you're on the correct regional site

  • Confirm it hasn’t been used or expired

👉 Still having issues? Contact SHEIN Customer Service