Visit BestBuy.com, use the Best Buy app, or go to a retail store
Add the items you want to your cart
In-store: Hand the gift card to the cashier
Online: Click Checkout and proceed to the payment step
For online checkout:
Select “Use a Gift Card”
Enter the card number and 4-digit PIN (scratch or view in email)
Click Apply
If your total exceeds the gift card balance, pay the difference with a credit/debit card, PayPal, or Best Buy financing
Present your physical gift card at checkout
Or show your digital gift card barcode on your phone
The balance will be applied instantly
Visit: bestbuy.com/giftcardbalance
Call 1-888-716-7994
You’ll need the card number and PIN
Best Buy gift cards do not expire and have no additional fees
Cannot be used to purchase other gift cards
Not redeemable for cash unless required by law
Lost or stolen gift cards may not be replaced without proof of purchase
Ensure you’re entering the correct card number and PIN
Confirm the card was properly activated at the point of sale
Check whether the card has already been fully used or expired (if promo)
Contact Best Buy Support for help